Taylor’d by Lisa Policies
AN OUTSTANDING EXPERIENCE
At our Hair Salon, we thrive on providing each and every client who walks through the doors the best possible service we can offer. That’s why we have some basic policies in place to ensure everyone enjoys their Taylor’d experience. They’re not rules, they’re just some general things to keep in mind to make sure your experience with us goes as smoothly as possible.
In consideration of our other guests and service providers we ask that if you need to cancel an appointment please allow as much notice as possible. Any appointment cancellations or rescheduling of appointments must be made before 24 hours of your scheduled appointment. All appointments require a credit card authorization to secure a spot with your stylist. Our Stylists' time is valuable and therefore any cancellations, last-minute rescheduling, or missed appointments (no-show) will result in a 50% of the reserved service(s) price.
We do not issue refunds for any services or gift certificates. In the event you are unhappy with your hair please contact the salon within three days of service and we will happily schedule you for any adjustments needed. At the time of the adjustments appointment please bring any and all issues to our attention.
We gladly accept appointments for all humans of all ages. Children's haircut prices are honored up until the child becomes 13 years old. Chemical services for children are the same prices as adults and must be accompanied by an adult. Please keep in mind that although we love children. We maintain a peaceful environment for our other guests and staff. Any behavior that affects the salon environment may result in managerial action. Please do not bring children who do not have an appointment.
All chemical services come with a complimentary blow dry. Curling iron or flat iron will involve an extra charge. Taylor'd Inc. is not responsible for any damage to clothing due to chemical treatments & Robes are available for clients to wear. Please be aware that prior chemical services may hinder or alter the results of another chemical service and Taylor'd Inc. is not responsible for that results.